Do you need help getting to or from the train? Here you can request assistance at the railway station.
Thank you! The form “Ordering assistance” has now been submitted.
You will shortly receive a confirmation by email with the details and reference number of your order.
Have a nice journey!
Kind regards Bane NOR’s Customer Centre
Enter your details, or those of the person requiring assistance. Then choose how you would like to be contacted.
Enter information about your needs and how we may assist you.
Please enter information about the wheelchair's height, width and weight in the field below.
Enter information about the station you are travelling from, date and time of departure and where you would like us to meet you.
It is best to meet at the main entrances, meeting hall or taxi rank. We do not have the opportunity to go outside the station. We recommend arriving 30 minutes before the train departs.
You will be met at the platform and can be followed to your destination. We do not have the opportunity to go outside the station.