Blowing the whistle on unacceptable circumstances
Are you aware of any unacceptable circumstances at Bane NOR? You can report the matter here. All reports are taken seriously and you can submit a report anonymously.
The work we conduct on behalf of Bane NOR must be carried out with integrity. We should be proud of our contributions to making the transport sector more climate-friendly, sustainable and efficient.
Our values, transparency and commitment require us to speak up if we become aware of any violations of laws, regulations or the Code of Conduct. But it’s not always easy. Especially not if our managers or colleagues cross the line. This is why we have established a channel allowing anyone to speak up, either using their full name or anonymously.
Information about whistleblowing
- violation of Bane NOR’s Code of Conduct
- violation of ethical standards that are broadly accepted in society
- improper working environment, i.e. bullying or harassment
- corruption or other financial crime
- conditions that entail a risk to life or health
- conditions that entail a risk to the climate or environment
- abuse of authority
- personal data breaches
- All reports are taken seriously, including reports that are submitted anonymously.
- All reports will be dealt with as soon as practically possible.
- We generally treat all reports confidentially.
- Everyone should be able to report unacceptable circumstances without fear of consequences, reprisals or retaliation.
Remember that it is safe for you to speak up. Retaliation and reprisals against anyone who reports a matter are prohibited.
You choose how you want to submit a report and what information you want to include. Here are a few examples of some of the things you can include:
- Your name, but remember that you can choose to submit a report anonymously if you prefer.
- A specific description of what has happened and what you want to report.
- Specify the time of the incident.
- Specify the location of the incident, if applicable.
- Specify whether it has happened more than once.
- Information about any other individuals who may have observed the incident or who may possess relevant information.
- Please include specific examples and documentation, if available.
When you submit a whistleblowing report, the report will initially be sent to the consulting and auditing firm, KPMG AS. They will review the content and assess it in relation to the definition of unacceptable circumstances. KPMG will subsequently forward the content to the Bane NOR Whistleblowing Secretariat.
You will receive confirmation that your message has been received. You will also be informed of the further process, if warranted by the circumstances. This is also the case if you submit your report anonymously.
The Whistleblowing Secretariat will carry out a specific assessment of who needs to be involved in the further consideration of the matter and any initiatives that need to be implemented. This will depend on the matter and who the whistleblowing report concerns.
If the decision is to proceed with the matter, the reported individual will generally be informed of the report and the information that has been provided. They will then be given the opportunity to present their version of the matter at the earliest possible stage. When the matter has been finalised, the person submitting the report will be notified immediately, regardless of the outcome. You do not have the right to be informed of how the reported individual(s) the report have been followed up on.
Remember that these rules (relating to confidentiality, privacy and the right to object) shall apply regardless of how and where you choose to blow the whistle at Bane NOR.
The Whistleblowing Secretariat comprises Bane NOR employees only.
Reporting of concerns (whistleblowing)
Please submit a report using the whistleblowing channel so that we can identify and follow up on the matter. The whistleblowing channel is in Norwegian only.
Report to Customer Service about broken fences, missing signage etc.
Fill in the contact form and report broken fences, tagging, missing signage, trains that don't honk, vandalism, deficiencies or other incidents.
Other ways to blow the whistle
Would you prefer not to use the electronic whistleblowing service? You can also:
- Call the KPMG whistleblowing line on +47 406 39 400.
The opening hours are Monday-Friday, between 09:00 and 15:30.
Your telephone number will not be displayed to the person answering the phone.
- You can also contact KPMG via e-mail at email@example.com
- You can send a letter to: KPMG c/o Gransking og Compliance, Postboks 7000 Majorstuen, N-0306 Oslo
- You can also arrange an appointment with the whistleblowing service at KPMG’s premises at Majorstuen in Oslo if you prefer to attend in person.
- Furthermore, you can also report a whistleblowing matter directly to the Compliance Officer, who chairs the Bane NOR Whistleblowing Secretariat.
You also have the right to notify other supervisory authorities or public authorities (such as the Norwegian Labour Inspection Authority, the Norwegian Data Protection Authority or the police).