Help and contact information

Do you have questions or do you need help with something? Here you will find contact information for us at Bane NOR.

Customer Center

If you have any questions, send us a message in the chat. The chat is open Monday - Friday from 08:00 - 19:00. The chat is also open during our opening hours on weekends, public holidays and Christmas and New Year's Eve.

The customer center is also available by e-mail or phone.

Bane NOR Customer Service


Pb 4350, N-2308 Hamar, NORWAY

Opening hours

Monday to Friday
08:00 - 19:00
09:00 - 15:00
Christmas- and New Year's Eve
08:00 - 12:00

Press office

Press office

More information

24-hour press office for all types of questions from the media, not least for incidents in train traffic where the press office make statements at relatively short notice.

Postal reception

Bane NOR has a central archive service that is responsible for our joint mail reception. Here we handle all types of incoming mail for the group.