Help and contact information

Do you have questions or do you need help with something? Here you will find contact information for us at Bane NOR.

On this page:

In dangerous situations, call emergency services:

More information

If you see something in or near the tracks that is potentially dangerous, call the police right away.

Examples of such situations might be

  • animals or people in and around the tracks
  • other emergencies

Customer service

If you have any questions, send us a message in the chat. The chat is open Monday - Friday from 08:00 - 19:00. The chat is also open during our opening hours on weekends, public holidays and Christmas and New Year's Eve.

The customer center is also available by e-mail or phone.

Bane NOR Customer Service


Pb 4350, N-2308 Hamar, NORWAY

Opening hours

Monday to Friday
08:00 - 19:00
09:00 - 15:00
Christmas- and New Year's Eve
08:00 - 12:00

Press office

Press office

More information

All inquiries from the media are handled by our press office. The service is open 24 hours.

Private individuals must contact customer service during their opening hours.

Postal reception

Bane NOR has a central archive service that is responsible for our joint mail reception. Here we handle all types of incoming mail for the group.