Whistleblowing about unacceptable circumstances

Do you want to report:

  • Deficiencies in facilities
  • Vandalism
  • Problems with parking
  • Noise
  • Other circumstances related to customer and traffic information

Please contact the customer centre by clicking here.

Do you want to report violations of laws, regulations or ethical rules:

  • Corruption
  • Embezzlement
  • Bullying
  • Sexual harassment
  • Discrimination
  • Social dumping
  • Substance abuse
  • Other types of financial fraud, workplace crime, circumstances that are contrary to the rules or unacceptable behaviour

Submit a notification via our electronic whistleblowing service by clicking here.

If you do not wish to use the electronic whistle blowing service you can also:

  • Call the BDO whistle blowing number: +47 970 86 000
  • Contact BDO by email: integrity@bdo.no
  • Meet in person at BDO or send a letter marked "Whistle Blowing" by post to: BDO v/granskningsenheten, Postboks 1704 Vika, 0121 Oslo

You also have the right to notify other regulatory authorities or other public authorities (e.g. the Labour Inspectorate, Data Inspectorate, police, etc.).

Who can blow the whistle?

All employees of Bane NOR, suppliers, customers and users can blow the whistle about unacceptable circumstances.

Whistle blowing is safe

Retaliation and reprisals against anyone who whistle blows is forbidden, and it is therefore safe for you to blow the whistle.

A whistle blowing notification should include:

  • Your name (you can blow the whistle anonymously if you wish).
  • The date of your notification.
  • Specifically, what you want to blow the whistle about (describe the actual circumstances).
  • Any applicable time and place for what you are blowing the whistle about.
  • Information about any other persons who may have seen the incident or have relevant information.
  • Also remember to state if this whistle blowing notification may be related to earlier or current incidents/circumstances.
  • All communication will be taken seriously. This also applies to anonymous notifications.
  • All communication will be dealt with as quickly as possible.
  • The handling of whistle blowing cases is done on a confidential basis.
  • The whistle blowing system can be used without fear of consequences, reprisals or retribution.

What principles apply to the handling of whistle blowing cases by Bane NOR?

  • All communication will be taken seriously. This also applies to anonymous notifications.
  • All communication will be dealt with as quickly as possible.
  • The handling of whistle blowing cases is done on a confidential basis.
  • The whistle blowing system can be used without fear of consequences, reprisals or retribution.

Who handles my whistle blowing notification and how is it progressed?

It is the professional services company BDO who handle your whistle blowing notification on behalf of Bane NOR. BDO sends the whistle blowing notification to the person responsible for whistle blowing at Bane NOR. The person responsible for whistle blowing then makes a specific assessment of who should be involved in progressing your case, and what measures should be implemented. This is of course dependent on the case and who the subject of the whistle blowing notification is.

Do I get feedback on my notification?

Yes. Whistle blowers receive confirmation that the notification has been received. This is not possible if you chose to blow the whistle anonymously.

I have blown the whistle about the conduct of a particular person. What happens to him/her?

In those cases where it is decided to proceed with the case, the person will initially be made aware of the notification and the information that has been provided. The person will have the opportunity to present their version of the case as early as possible. When the case is finalised the person will be notified immediately, regardless of the outcome.